CURRENT PROJECTS
Architect and Implement a World Class Technical Customer Support team
We launched this project with one goal in mind: Create a 'Best-in-Class' Global Technical Customer Support Solution. With highly skilled technicians and partners in North America, EU and APAC, and no formal issue management or unified telephony platform, it was time to revolutionize the Support team with scalable tools, new processes, and eyes on operational excellence - get in touch if you want to learn more!
Long Term Strategic Planning
In a busy, unpredictable marketplace, long-term planning often seems impossible. Working with a small corporation with a very unique skill and market, sees a huge potential for growth by dominating this niche. We are working on a part time basis, long term, to develop programs, marketing and sales strategies, scalable workforce options, and infrastructure to facilitate reaching the next level of success. Want to hear how it’s done? Call us today.
Software Migration
Our clients approached us when they realised they can no longer use their outdated platform. They wanted an upgrade, but were concerned about losing data and incurring costs. Our specialists suggested a 4-step migration process that allowed a smooth, secure and fast transition. Call us today if you want to hear more.
Lead Management, tracking and metrics
We were called back after successfully completing some CRM optimization. The company is struggling to find the best way to enter, action, disposition, and convert leads into viable opportunities. If you are having a similar problem with Leads or Opportunity management, give us a call.